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AUTOMOTIVE 

ONLINE SUPPORT

Anytime.  Anywhere.

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Technical for Non-Technical Foundation Product and Technology explanations.

F·A·B Selling Framework.

What it takes to be a Professional Sales Executive.

Prospecting Game Plans.

Designed to support ALL levels of Sales Executive.

Automotive JourNey has been developed to solve the biggest challenge facing Sales departments in the Automotive Industry today :
 

Empowering your Sales Teams to CLOSE MORE DEALS and MAXIMISING PROFIT OPPORTUNITIES  through BUILDING VALUE  in the products and services you sell.

Customers have the advantage of unlimited access to information.

THE CHALLENGE

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A MORE informed customer
needs a

MORE informed Sales Executive.

Online information simply lists specifications, figures and prices. 
 

But information alone cannot answer questions, explain benefits, build value and create compelling reasons to buy from you.
 

For this, you need a well informed and professional Salesperson.  A Salesperson that knows everything about what it is that they are selling, and how to translate customer needs into product solutions.

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THE SOLUTION

Develop & Support a Professional Sales Team that offers world class Customer eXperience to ALL your customers!
 

SKILLS | KNOWLEDGE | CONSCIENTIOUSNESS 

Automotive JourNey is our 24 / 7 / 365 ONLINE Automotive Retail Support Platform focusing on:

  • ONLINE | Technical for Non-Technical Foundation Product and Technology explanations.

  • ONLINE | Value Building Selling Tools (frameworks).

  • ONLINE | Developing modern sales techniques to suit todays customers.

Automotive Retail Support Platform content:

  • Videos

  • Write-ups

  • All topics are Continuously updated

  • New topics are added as and when needed

Ask our Experts:

  • Your Sales Executives can submit Product / Sales topic questions online to our Automotive Experts and we’ll get the information to you!

Suggest a New Support Topic:

  • We take your needs into consideration when developing new topics.

  • Anyone can suggest a new Product or Sales Topic.  We poll the interest of all members, and if it’s a popular topic, we will create it!

OFFICE | HOME | TRAVEL | LOCKDOWN

 Anywhere. Anytime.

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EVERYONE ON THE SAME PAGE

By using the same frameworks, Sales Managers can effectively mentor and support their Sales Teams as everyone is on the same page. 

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Sales Support for everyone in your Sales Teams

 

If you have 20 years automotive sales experience, or if you’re just starting out in your sales career, Automotive JourNey is here to support, up-skill and improve your selling skills. 

  • Improve your closing ratios

  • Improve your profit retention

  • Improve your customer experience

Your solution for Onboarding

 

No more waiting for face-2-face training to get new Sales Executives up and running.  With access to Automotive JourNey from day 1, their path to success is only a few clicks away.

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Always up-to-date

 

We are continuously updating all content and topics to ensure that it's the latest and greatest content available.

 

 

As new technologies are introduced, we proactively add these to the Automotive JourNey toolkit.

 

 

If the information you need is not available, simply complete our online information request form and we'll get right on it!

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EVERYONE IS SUPPORTED

Sales Managers (New & Used departments)

  • Toolkit to lead, mentor and support their Sales Teams.

Senior / Experienced Sales Executives (New & Used departments)

  • Sharpen their skills and learn how to successfully sell in todays world, to todays customers.

  • Technical for Non-Technical Product & Technology information.

Junior Sales Executives (New & Used departments)

  • 24 / 7 Sales support, coaching and learning platform.

  • Technical for Non-Technical Product & Technology information.

 

Onboarding New Sales Executives (New & Used departments)

  • Full Sales support from day 1 – No more waiting for traditional training.

  • Access to Technical for Non-Technical Product & Technology explanations from day 1.

 

All Customer Facing Retail Staff (New & Used departments)

• Why and how to create a fantastic Customer Experience.

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Our Frameworks allow for Individualised Tactical Sales Strategies.

 

Not all customers purchase the same way, for the same reasons and with the same Customer eXperience expectations. 

 

Similarly, not all Sales Executives sell the same way. 

There is simply no ‘1-shoe-fits-all’ approach to Sales. 

 

With an effective tactical sales framework to work with, your Sales Teams,

with effective mentorship from their Sales Managers, 

can create their own individual tactical sales strategies that suits them and your customers.

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SIMPLE. EFFECTIVE. INFORMATIVE.

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Automotive JourNey is an Online collection of

Automotive Product “How it works”

&

Automotive Sales “Consider improving or changing your approach”

videos and content

Presented using our Feature | Application | Benefit framework.

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We have chosen to use Online videos for the following reasons:

 

  • Our Online videos can be watched over and over again.  When ever you want,  and wherever you are.

  • Our Online videos are divided into categories and sub-categories ensuring that the topic you are looking for is quick and easy to find.  No more time waisted searching online for the right content.

  • Our Online videos are updated as and when needed, with an incredibly fast turn-around time.

  • Our platform is on 24 / 7.

All content is developed and presented by Automotive Subject Matter Experts.

 

  • Being Automotive Subject Matter Experts, we sift through the vast amount of online information, sometimes conflicting and confusing, to bring you accurate and to the point “how it works” explanations. 

  • We do the online line research, so you don’t have to.

  • By only utilising Automotive Subject Matter Experts, Automotive JourNey is held to the highest standards of accuracy of information and explanations.

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Knowing what it is that you are selling, and knowing how to sell what it is that you are selling increases your chances to close your current customers and maximise your repeat & referral customers, all while increasing your opportunities to maximise profits.

This is what Sales is all about.

And we are here to support you make it happen.

SALES SUPPORT THAT WORKS FOR TODAYS CUSTOMER

YOU CANNOT SELL WHAT YOU KNOW VERY LITTLE ABOUT.  

We focus on the skills you need to sell to yesterdays, todays and tomorrows customers. 

 

We've revamped some of yesterday's sales techniques and made them relevant for todays world. 

 

We're constantly developing new ways to sell based on today and tomorrow's customer. 

 

And we've thrown away a lot of the old stuff that simply no longer works!

You cannot sell successfully and consistently something you know very little about.  

To build trust with a customer, requires that you know more about what you are selling than they do.

Building value in your products can only happen if you know everything there is to know about what it is that you are selling.

Knowledge is todays Sales currency.

24 / 7

Our Automotive Product & Sales Support Toolkit is online. When you need it.  Where you need it.  To be used how you need it.

Refer back as many times as you want.  Play. Rewind. Repeat.  It's all up to you!

MAXIMISES YOUR PROFIT OPPORTUNITIES

When you you build value in the products you are selling, and you can create those compelling reasons for your customers to buy your product, from you, you increase your profit opportunities through up-selling, cross-selling and add-on-selling.

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