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Duration of Course:

  • 1 x 2.5-hour session a week for 7 weeks


Automotive Sales JourNey: Foundation
 

Outcomes of this course:

Designed for new / junior Sales Executives starting out in Automotive Sales, this course teaches the basics (and a few more tips!) of the Automotive Sales Framework.  It is also a great course for seasoned Sales Executives who need to improve their general sales performance, or who have not attended any formal Automotive Sales training in the past 5 years – because things have changed, and many old habits are now bad habits!

Target Audience:

  • New / Junior Sales Executive (New and PreOwned Departments)

  • Senior Sales Executives needing to improve their performance, or who have not received formal Automotive Sales training in the last 5 year.

Topics covered during this course:

  • Understanding your role as a Sales Executive

  • Customer Greeting and Orientation

  • Introduction to the Needs Analysis

  • Static Product Showcase (Vehicle walk around)

  • Dynamic Product Showcase (test drive)

  • Creating an Offer

  • Handling the Trade-in (not evaluations)

  • Presenting the Offer and Closing the Deal!

  • Waiting phase

  • Delivery

  • Follow Up

  • Staying in touch

Included in Course:

  • Short knowledge assessment per session

  • Certificate of Completion

  • Quick reference guide at the conclusion of the course

Investment:

R4,890excl. per delegate

$720 per delegate

AUD920 per delegate

£520 per delegate

 

ASJ Foundation


Automotive Sales JourNey: CX Pro
 

Outcomes of this course:

Customer eXperience is the new competitive advantage in today’s competitive Sales environment.  This Pro Sales course is designed to enhance your Sales Performance with a full understanding of CX principles and will give you the framework to implement your own CX sales strategy that will suit you and your customers.

Target Audience:

  • ​Senior / Experienced Sales Executive (New and PreOwned Departments)

  • Senior Sales Executives wanting to improve their performance

Topics covered during this course:

  • Uncovering the CX concept to Sales

  • Building Authentic Trust

  • Consultative Selling vs. Generic Selling

  • POWER Questions

  • Closing the Deal with Today’s Customer

  • Strategic planning for repeat and Referral deals

  • The power of Being Prepared!

  • Be Proactive

Included in Course:

  • Short knowledge assessment per session

  • Certificate of Completion

  • Quick reference guide at the conclusion of the course

Duration of Course:

  • 1 x 2.5-hour session a week for 4 weeks

Investment:

R4,490excl. per delegate

$690 per delegate

AUD890 per delegate

£490 per delegate

 

ASJ CXpro


Technical for Non-Technical Automotive Technologies
 

Outcomes of this course:

This course educates all delegates on the generic, non-brand specific, fundamental Automotive Technologies that are used in pretty much ALL modern vehicles on the roads today.  Most of these technologies have been around for many years, but they have been enhanced to add even more safety and convenience.  They also happen to be very miss-understood!  This course clears the air and corrects any miss-understandings.

Target Audience:

  • All Sales Executive (New and PreOwned Departments)

  • All Sales Managers

Topics covered during this course:

  • Active Safety Systems

    • ABS, EBA, EBD, TCS, ESP (DSC / ESC)

  • Passive Safety Systems

    • Airbags and Safety belts

    • Safety Cells & Crumple Zones

    • Head Restraints and ISOFix / iSIZE

  • Driver Assistance systems

    • Technologies

    • LKA, BSM, Adaptive Cruise Control

    • Parking Assistance systems

  • Apple CarPlay & Android Auto

  • 4X4 vs. AWD vs. 4WD

  • Hybrid vs. Plugin Hybrid vs. Full Electric cars

Included in Course:

  • Short knowledge assessment per session

  • Certificate of Completion

  • Quick reference guide at the conclusion of the course

Duration of Course:

  • 1 x 2.5-hour session a week for 6 weeks

Investment:

R4,490excl. per delegate

$690 per delegate

AUD890 per delegate

£490 per delegate

 

T4NT


Automotive Sales Management JourNey:
Building & Supporting your Sales Team

 

Outcomes of this course:

The course provides the framework for Sales Managers to build & support their Sales Teams.  Sales Managers will learn how to be Mentors to their Sales Teams, and how to Coach them to a High-Performance Mindset.  Managers will also be given a framework on how to employ the right Sales Executive for their specific Sales Team, and how to performance manage their Sales Teams as well as their individual Sales Executives.

Target Audience:

  • All Sales Managers

Topics covered during this course:

  • Understanding Transactional Complexity

  • What does YOUR Perfect Sales Team look like?

  • How to recruit the right Sales Executive

  • Being their Mentor

  • Become their Coach

  • How to Performance Manage your Sales Team

  • How to create a High-Performance Mindset in your Sales Teams

Included in Course:

  • Short knowledge assessment per session

  • Certificate of Completion

  • Quick reference guide at the conclusion of the course

Duration of Course:

  • 1 x 2.5-hour session a week for 5 weeks

Investment:

R7,490excl. per delegate

$1,150 per delegate

AUD1,480 per delegate

£820 per delegate

 

ASMJ BuildYorTeam


Automotive Sales Management JourNey:
CX Pro

 

Outcomes of this course:

Customer eXperience is the new competitive advantage in today’s competitive Sales environment.  This course is designed to decode the world of Customer eXperience and to teach Sales Managers where to begin in developing their CX strategies.  This course also provides the framework for Sales Managers to achieve buy-in from their Sales Teams.  As an added bonus, we have included our ‘Camp-Fire Concepts’ discussion where we share (with details) new innovations in the world of Automotive Sales and how they can implement 1 or 2 of them within their own Sales Teams.

Target Audience:

  • All Sales Managers

Topics covered during this course:

  • Decoding Customer eXperience

  • Identifying your Customer Touch Points

  • How to develop a CX strategy

  • How to get buy-in from your Sales Team

  • Camp-Fire Concepts: Creative Solutions for Tomorrows Customers

Included in Course:

  • Short knowledge assessment per session

  • Certificate of Completion

  • Quick reference guide at the conclusion of the course

Duration of Course:

  • 1 x 2.5-hour session a week for 5 weeks

Investment:

R7,490excl. per delegate

$1,150 per delegate

AUD1,480 per delegate

£820 per delegate

 

ASMJ CXPro
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