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The New Perspective in 
CX Sales Training 

Where do you want to improve?
Building a solid Sales foundation.
 
Developing your Mindset for Optimum Selling!
 
Sell the right solution to the right customer!
 

CX SALES TRAINING: 

BEDROCK

2-Day Program

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BedRock is a Sales Foundation Program.

As the name BedRock suggest, this program all about laying down a solid foundation to build your Sales career on.  We discuss the fundamental concepts and principles of Sales and take delegates through our 15 Sales Rules.

Topics covered in this course:

What is Sales and why is Sales so important to any Business.

Sales is a science.  Therefore it can be LEARNED and MASTERED!

Overcoming the FEAR of selling.

Sales Frameworks vs. Sales Processes.

Sales Strategies vs. Sales Tactics, and why both are important.

Customer retention vs. getting new customers.

Customer Satisfaction (CSI) vs. Customer eXperience (CXI)

Being prepared to sell - Understand the Iceberg!

It's not always about price - Why customers buy. 

15 Sales Rules

DIGITAL CERTIFICATE ON COMPLETION

Who is this Program for

  • Anyone new to the world of Sales.

  • Young Professionals wanting to make a strong Sales Statement!

  • Small Business Owners looking to understand the role of Sales in their Business.

  • Seasoned Sales Executives feeling lost with their current outlook on Sales.

Duration and Delivery options

Virtual Training via Zoom

Facilitated workshops through Zoom offered to teams that benefit from remote working / training or work anywhere around the world.

  • 2-day Program (09:00 to 15:00 GMT+2)

Ts & Cs:

  • An internet connection – broadband wired (5MB/sec) or wireless (3G or 4G/LTE)

  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

  • A webcam or HD webcam - built-in, USB plug-in (Camera always on)

  • Dedicated space with no interruptions

  • Note pad, pens etc.

Investment:

R3,450 incl. (R3,000 excl.) per person

*10% Group discount on 5 or more delegates

Face-2-Face Training

Facilitated workshops offering a hands-on approach for teams benefiting from the 1-on-1 experience in the same location.

  • 2-day Program (09:00 to 15:00)

Ts & Cs:

  • Venues will be communicated within 7 days of the event.

  • Exclusive groups can be arranged by appointment.

Investment:

R4,370 incl. (R3,800 excl.) per person

*10% Group discount on 5 or more delegates

**additional travel costs may apply

BEDROCK

CX SALES TRAINING: 

MINDSET

1-Day Program

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Your Sales Mindset is so important!  It's your Mental Map that defines your desire for success.  A resolved, positive mindset helps keep you in your zone to perform at your HIGHEST levels for success.

In this program, we unpack the 1’s and 0’s of what you need to map our Sales Mindset.  We also share our 3 Sales Mindset Pillars and tips on how to map your own individual Optimum Sales Mindset.

Topics covered in this course:

What is a 'mindset'?

Mapping the Sales Mindset.

C K S - The 3 Sales Mindset pillars.

How to stay on top with your Optimum Sales Mindset.

Maintaining you personal motivation.

DIGITAL CERTIFICATE ON COMPLETION

Who is this Program for

  • Anyone new to the world of Sales.

  • Young Professionals wanting to make a strong Sales Statement!

  • Small Business Owners looking to understand the role of Sales in their Business.

  • Seasoned Sales Executives feeling lost with their current outlook on Sales.

Duration and Delivery options

Virtual Training via Zoom

Facilitated workshops through Zoom offered to teams that benefit from remote working / training or work anywhere around the world.

  • 1-day Program (09:00 to 15:00 GMT+2)

Ts & Cs:

  • An internet connection – broadband wired (5MB/sec) or wireless (3G or 4G/LTE)

  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

  • A webcam or HD webcam - built-in, USB plug-in (Camera always on)

  • Dedicated space with no interruptions

  • Note pad, pens etc.

Investment:

R2,300 incl. (R2,000 excl.) per person

*10% Group discount on 5 or more delegates

Face-2-Face Training

Facilitated workshops offering a hands-on approach for teams benefiting from the 1-on-1 experience in the same location.

  • 2-day Program (09:00 to 15:00)

Ts & Cs:

  • Venues will be communicated within 7 days of the event.

  • Exclusive groups can be arranged by appointment.

Investment:

R2,760 incl. (R2,400 excl.) per person

*10% Group discount on 5 or more delegates

**additional travel costs may apply

MINDSET
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CX SALES TRAINING: 

NEEDS ANALYSIS & FAB

1-Day Program

Our Needs Analysis & FAB (Feature | Application | Benefit) program is all about Face-2-Face selling.  Understanding who you’re selling to is crucial in today’s personalised Sales environment. The more you know about your customers, the more you can ask the right questions and showcasing the right solutions in a way that your customers get the point (personal benefit)!  Up-selling, Cross-selling & Multi-selling become easier and your ability to maximise profit opportunities increases.

Topics covered in this course:

Understanding Needs Analysis - the most powerful Sales tactic!

Understand the Needs Analysis Iceberg

The roadmap to building an effective Needs Analysis.

5 Needs Analysis Power Questions.

Unpacking the power of the FAB showcase framework.

The art of Story Telling (showcasing).

Up-selling, Cross-selling and Multi-selling.

DIGITAL CERTIFICATE ON COMPLETION

Who is this Program for

  • Anyone new to the world of Sales.

  • Young Professionals wanting to make a strong Sales Statement!

  • Small Business Owners looking to understand the role of Sales in their Business.

  • Seasoned Sales Executives feeling lost with their current outlook on Sales.

Duration and Delivery options

Virtual Training via Zoom

Facilitated workshops through Zoom offered to teams that benefit from remote working / training or work anywhere around the world.

  • 1-day Program (09:00 to 15:00 GMT+2)

Ts & Cs:

  • An internet connection – broadband wired (5MB/sec) or wireless (3G or 4G/LTE)

  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

  • A webcam or HD webcam - built-in, USB plug-in (Camera always on)

  • Dedicated space with no interruptions

  • Note pad, pens etc.

Investment:

R2,300 incl. (R2,000 excl.) per person

*10% Group discount on 5 or more delegates

Face-2-Face Training

Facilitated workshops offering a hands-on approach for teams benefiting from the 1-on-1 experience in the same location.

  • 2-day Program (09:00 to 15:00)

Ts & Cs:

  • Venues will be communicated within 7 days of the event.

  • Exclusive groups can be arranged by appointment.

Investment:

R2,760 incl. (R2,400 excl.) per person

*10% Group discount on 5 or more delegates

**additional travel costs may apply

FAB
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